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FAQ & Knowledge Hub

FAQ & Knowledge Hub โ€” George Local Marketplace
Knowledge Hub ยท Real Answers ยท All Free

Got questions?
Real answers.

If you’ve ever thought “Can I edit my shop after setup?” or “What are the fees?” โ€” you’re not alone. Here are the Top 9 answers that clear the fog.

How do I register as a vendor?+
Vendor

Go to https://george.localmarketplace.store and click on the “Become a Vendor” link. Fill in your basic info, confirm your email, and you’re in. It’s 100% free.

Registration: [local-vendor-register]

Can I customize my shop?+
Vendor

Absolutely! Once logged in, you can upload a logo, banner, write a shop description, and organize your products into categories that reflect your style.

How do I add or edit products?+
Vendor

Use the vendor dashboard. You can: add product title, description, images, price, and stock; edit existing listings anytime; mark items out of stock or temporarily hide them.

Dashboard: [local-vendor-dashboard] ยท Open dashboard โ†’

How does order fulfillment work?+
Vendor

You’ll get notified when an order is placed. Simply pack the item and follow the shipping method selected by the customer (or arrange pickup if that’s an option). Mark it as fulfilled once sent.

What support is available for vendors?+
Vendor

Our help center offers detailed tutorials, and our team is just an email or live chat away. You’re never alone. Call +27 064 249 6607, email [email protected] or contact us here.

Can I manage discounts or promotions?+
Vendor

Yes! There’s a built-in tool to create sales, coupons, and featured items. You’re in control of your pricing strategies.

How is payment processed?+
All Users

Earnings are transferred directly to your linked account on a regular schedule. You can track your balance and payouts in your dashboard. All transactions are protected by Secure Payments โ€” South Africa’s leading escrow payment platform.

Is there a mobile app?+
All Users

Not yet โ€” but the site is fully mobile-responsive, so you can manage your store from your phone with ease. For delivery operations, the Local Delivery Drivers App is available for riders and vendors managing deliveries.

What if I need to pause or close my shop?+
Vendor

In your settings, you can choose to: set your store to vacation mode; temporarily hide products; or deactivate your account completely. You’re always in control of your availability.

Need Help? We’re Here 24/7.

George Local Marketplace offers round-the-clock support. Reach the team directly.

Address

George, Western Cape, 6529

Support Page

Contact Us โ†’

Ready to complete onboarding?

You’re one step away from being part of George’s marketplace.