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FAQ & Knowledge Hub

FAQ & Knowledge Hub โ€” George Local Marketplace
Knowledge Hub ยท Real Answers ยท All Free

Got questions?
Real answers.

If youโ€™ve ever thought โ€œCan I edit my shop after setup?โ€ or โ€œWhat are the fees?โ€ โ€” youโ€™re not alone. Here are the Top 9 answers that clear the fog.

How do I register as a vendor?+
Vendor

Go to https://george.localmarketplace.store and click on the โ€œBecome a Vendorโ€ link. Fill in your basic info, confirm your email, and youโ€™re in. Itโ€™s 100% free.

Registration: [local-vendor-register]

Can I customize my shop?+
Vendor

Absolutely! Once logged in, you can upload a logo, banner, write a shop description, and organize your products into categories that reflect your style.

How do I add or edit products?+
Vendor

Use the vendor dashboard. You can: add product title, description, images, price, and stock; edit existing listings anytime; mark items out of stock or temporarily hide them.

Dashboard: [local-vendor-dashboard] ยท Open dashboard โ†’

How does order fulfillment work?+
Vendor

Youโ€™ll get notified when an order is placed. Simply pack the item and follow the shipping method selected by the customer (or arrange pickup if thatโ€™s an option). Mark it as fulfilled once sent.

What support is available for vendors?+
Vendor

Our help center offers detailed tutorials, and our team is just an email or live chat away. Youโ€™re never alone. Call +27 064 249 6607, email [emailย protected] or contact us here.

Can I manage discounts or promotions?+
Vendor

Yes! Thereโ€™s a built-in tool to create sales, coupons, and featured items. Youโ€™re in control of your pricing strategies.

How is payment processed?+
All Users

Earnings are transferred directly to your linked account on a regular schedule. You can track your balance and payouts in your dashboard. All transactions are protected by Secure Payments โ€” South Africaโ€™s leading escrow payment platform.

Is there a mobile app?+
All Users

Not yet โ€” but the site is fully mobile-responsive, so you can manage your store from your phone with ease. For delivery operations, the Local Delivery Drivers App is available for riders and vendors managing deliveries.

What if I need to pause or close my shop?+
Vendor

In your settings, you can choose to: set your store to vacation mode; temporarily hide products; or deactivate your account completely. Youโ€™re always in control of your availability.

Need Help? Weโ€™re Here 24/7.

George Local Marketplace offers round-the-clock support. Reach the team directly.

Address

George, Western Cape, 6529

Support Page

Contact Us โ†’

Ready to complete onboarding?

Youโ€™re one step away from being part of Georgeโ€™s marketplace.